Stephens Systems is an Arkansas state licensed provider of security, access control, video surveillance and fire alarm systems. We serve customers all over Arkansas with the great majority of our customers within a 100 mile radius of Hot Springs.
Many of the devices we use in security systems are the same in both homes and businesses. The secret to a successful system installation is to know how and why to use each type of device. With over 40 years combined security and fire system experience, the secret is known to us!
Our main focus is to educate customers on the benefits and value of our security systems. We do not use high-pressure sales tactics or rely on sales representatives that are trained to give the “right model sales call pitch”. We do not sell forced solutions. The security you are purchasing as well as the financial investment you will be making deserve much more than this. At Stephens Systems, we take the time to listen to your needs and to help you to evaluate your options. We hope that you investigate the track record of the company you choose. We are confident; you will see the value in choosing Stephens Systems for your security needs.
Stephens Systems provides the best in class UL rated commercial security devices combined with exceptional support service by factory-trained staff should there ever be a need for service.
Every service call or installation is made by factory trained Stephens Systems uniformed employees. Each consultation and installation is uniquely customized because our clients demand it. There is no one size fits all. Our success has been built on word of mouth from many satisfied clientele. Stephens does not require long-term contracts and every installation is customer owned. All security system equipment is designed using “best of breed” components.
Our hours are from 8:30 am to 5:00 pm, Monday through Friday.
When a call is made to Stephens Systems for service, the call is received by a live person 24 hours a day. Stephens Systems does not use machines or dial directories. Stephens Systems believes this is just a part of providing outstanding quality service. We would not want to provide service any other way.
Stephens Systems is a member of the Better Business Bureau. You may view the current status report at the Arkansas Better Business Bureau.